Privacy Notice

Who We Are

Chameleon Inc Ltd. (‘we’ or ‘us’ or ‘our’) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.


Chameleon Inc Ltd.’sregistered office is C/O Williams Stanley and Co., 43-45 Newcombe House, Notting Hill Gate, London, United Kingdom, W11 3LQ and we are a company registered in England and Wales under company number 11732270.We are registered on the Information Commissioner's Office Register; registration number (ico registration number), and act as the data controller in the collection, use, storing, protections, and transfer of your personal information. The person in charge of ensuring your data protection rights is Vince Bryan who can be contacted at dataprotection@chameleon.london.


Information That We Collect

Chameleon Inc Ltd.processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.


When applying to be a Friend the personal data that we collect from you and process is: -

  • Name
  • Home Address
  • Personal Email
  • Business Email
  • Home Telephone Number
  • Mobile Telephone Number
  • Date of birth
  • A picture of yourself
  • Information about your industry sector
  • Information about your interests


When an individual contacts us about a private event the personal data we collect, and process is: -

  • Name
  • Phone number
  • Email address


We collect information from you if you: -

  • contact us via post, email or telephone and provide any personal data
  • complete online contact forms
  • contact us offline for example telephone, fax, email or post
  • visit or browse our website in accordance with our cookie policy at the end of this notice


How We Use Your Personal Data

Chameleon Inc Ltd. takes your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.


The purposes and reasons for processing your personal data are detailed below: -

  • We collect our Friends’ and clients’ personal information so that we can fulfil the contract and manage your relationship with us. For example, we may use personal information to create and manage a Friendship, set up an online Friendship account enabling you to manage your Friendship and communication preferences, and in creating and managing a reservation or event booking.
  • We may be required to process and share personal data to comply with statutory obligations, for example in providing CCTV footage to the police in relation to the investigation of a criminal offence.
  • We collect and store your personal data as part of our legal obligation for business accounting and tax purposes
  • We will occasionally send you marketing information where we have assessed that it is beneficial to you as a customer and in our interests. Such information will be non-intrusive and is processed on the grounds of legitimate interests


Sharing and Disclosing Your Personal Information

To provide services the Chameleon Inc Ltd. may use third party suppliers. On our behalf, as ‘processors’, these suppliers may process personal data. These suppliers have undertaken to protect that personal data and only process it under our instructions.


We only share personal information that is strictly required for the purposes above and take reasonable steps to ensure the third parties shall only process the personal information for those purposes.


We may share your data with the following suppliers:

  • Card processing or payment services
  • IT suppliers and contractors
  • Web analytics suppliers
  • Restaurant booking system suppliers
  • Providers of CRM, marketing, and sales software solutions
  • Health & Safety contractors


As a Friend of Chameleon, we may also share data with reciprocal clubs in the setting up of reciprocal visits. This is on request and based upon your consent.


Safeguarding Measures

Chameleon Inc Ltd. takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure, or destruction and have several layers of security measures in place, including secure hosting of our website, data encryption, virus and malware protection, using an SSL certificate and securing our company network with FortiGate Enterprise Firewall.


Your information is accessed for the purposes set out above. Electronic information is stored and processed through secure servers with a maintained firewall and are password protected. All paperwork records are kept in a secure, locked area of the Club. Your personal information is electronically transferred into our database which is password protected.


We make sure that our employees and third-party suppliers, who access your information to provide you with our services, are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet such obligations.


In the case that we have given you a log-in or password to be able to access your account, you are responsible for keeping these details secret and are not to share your log-in details or password with anyone else.


Consequences of Not Providing Your Data

You are not obligated to provide your personal information to Chameleon Inc Ltd., however, as this information is required for us to provide you with our service(s) and meet our business obligations, we will not be able to offer some/all our services without it.


Legitimate Interests

As noted in the ‘How We Use Your Personal Data’ section of this notice, we occasionally process your personal information under the legitimate interests’ legal basis. Where this is the case, we ensure that we have weighed your interests and any risk posed to you against our own interests; ensuring that they are proportionate and appropriate.


We may process your data on this basis for the purposes of:

  • record-keeping for the proper and necessary administration of our business
  • responding to unsolicited communication from you to which we believe you would expect a response
  • occasionally sending you marketing information where we have assessed that it is beneficial to you as a customer and in our interests.


How Long We Keep Your Data

Chameleon Inc Ltd. only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.


Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.



What Are Your Rights in Relation To Your Personal Data?

You have the right to access any personal information that Chameleon Inc Ltd. holds or processes about you and to request information about: -

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source


If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.


If you wish to exercise any of these rights, please contact us by email dataprotection@chameleon.london or write to us at:


Chameleon Inc Ltd.
FAO Vince Bryan
1 Marylebone Road
London
NW1 4AQ


Lodging A Complaint

Chameleon Inc Ltd. only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority. We take our obligations seriously, so if you have any questions or concerns, we encourage you to raise them with us first, so that we can try and resolve them.


Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

SK9 5AF

0303 123 1113


Cookie Notice

A ‘cookie’ is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. When you visit a site that uses cookies for the first time, a cookie is downloaded onto your computer/mobile device so that the next time you visit that site, your device will remember useful information such as items added in the shopping cart, visited pages or logging in options.


Under the GDPR, if a cookie acts as an online identifier or is classed as personal data, you have the right to turn such cookies off when visiting a website. At Chameleon Inc Ltd. we only use cookies on our site that are essential for the normal functioning of the website and as such cannot be turned off. These include cookies for our contact form and website security. We do not use any non-essential cookies (i.e. adverts, analytics, third-parties, social media etc.) and so do not have an option to turn these off. However, you can also control the settings of website cookies in your browser settings.

© Chameleon 2022. Powered by Peoplevine UK. Terms of use | Privacy & cookies